Frequently Asked Questions
Is it compatible with all in-ground pools?
EdgeMate fits most IN-GROUND pools, but due to the diverse nature of pool design, it is not compatible with all. EdgeMate is not suitable for use in above ground pools, pools with a gutter or infinity-edge pools. View our complete Pool Compatibility guide to determine if EdgeMate Pool Chair is right for your pool.
Can EdgeMate be used in above-ground pools?
EdgeMate is intended for in-ground pools only.
What are the best ways to care for EdgeMate?
EdgeMate Pool Chairs are made using high-quality materials and have undergone vigorous testing to ensure years of heavy use and enjoyment.
The best way to maintain your EdgeMate’s appearance and durability over the long term is to avoid placing it in pools with poor water quality (i.e. chemical imbalance). Prolonged exposure to such conditions will significantly impact its appearance and function.
When not in use, EdgeMate should be removed from the water for both safety and longevity purposes.
What is the Return Policy & Warranty?
EdgeMate Pool Chairs and their related products can be returned for a full refund minus a $25 restocking fee per chair within 30 days of purchase (no exceptions) as long as they are in unused condition. Customer is encouraged to ship their return order using the original box. Original and return shipping costs are non-refundable.
Shipping Address:
EdgeMate Pool Chair – c/o Unit Ten, LLC
420 West North St., Suite 56
Ostrander, OH 43061
Warranty Statement: The EdgeMate Pool Chair is guaranteed for a term of one year from the date of receipt against all structural (non-cosmetic) defects that affect its functionality.
Who can use EdgeMate?
EdgeMate is intended for any adult capable swimmer.
Can EdgeMate be used in any depth of water?
EdgeMate is intended for shallow water use only. The definition of shallow water depends on the height of the swimmer. If you can sit down into EdgeMate as you would in a normal-sized chair, then you are at a suitable depth for use. If you have to lift off of one foot, as you would get into a barstool, there is the possibility of the hang bar becoming dislodged from the pool deck.
What are the dimensions of EdgeMate?
Upright Height: 32″
Width: 25″
Seat Width: 20.5″
Seat Depth: 16″
Lay-flat Thickness: 4.5″
Weight: 4.4 lbs.
In order to use EdgeMate, does the pool need to be altered in any way?
In a word: No. EdgeMate is designed so that nothing has to be done to the pool or pool edge. It comes ready to use right out of the box!
Does EdgeMate have a weight limit?
EdgeMate has been engineered and tested to hold 300 pounds out of water, which means that based upon human buoyancy rates, there is no weight limit for the chair when used correctly.
Does EdgeMate adjust in any way?
EdgeMate folds flat for easy transport and storage, but beyond that it does not adjust.
Is EdgeMate suitable for vinyl-lined pools?
Absolutely! In fact, all initial testing of the EdgeMate In-Pool Chair was done in a vinyl-lined pool.
How do you properly sit in an EdgeMate?
Always get into EdgeMate from inside the pool. Do not enter into EdgeMate from the pool deck. Watch our short video here for more details.
